Savings Scheme Policy

This policy applies to gold savings schemes and groups ("Goals") offered on Pixla Gold, including recurring-contribution and pooled/chit schemes.

Registration & Regulation Pooled savings schemes are registered under the Chit Fund Act. The store or franchise operating a scheme is regulated and verified by Pixla Gold before the scheme is made available to members.

Contribution & Payment Rules Monthly contributions are due by the 5th of each month. A late payment attracts the penalty percentage stated on the scheme's Rules tab; three missed payments may result in forfeiture of your slot in that scheme.

Bidding (Pooled Schemes) For schemes with a bidding pool, bidding opens on the 1st of each month. The highest bid wins early access to the pool, and the resulting discount is shared among all members of that scheme.

Redemption At redemption you may choose cash or gold. Gold is calculated at the market rate on the day of redemption and typically delivered within 5-7 business days; cash is transferred to your Pixla Wallet instantly.

Dispute Resolution Any dispute relating to a savings scheme or group is handled by Pixla Gold support team. See our Grievance Redressal Policy for the escalation process if a concern remains unresolved.